MADEIRA MEDICAL

Written by a patient

We have been with this practice for 5 years and honestly we have never not got an appointment when we have been poorly and understandably you wait if you want to see a specific doctor. All the doctors we have seen have been good and never rushed to get you out. Thank you for all the help and kindness.

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Written by a patient

Last week I attempted to make an appointment at Ashford St Peters Hospital to see a Consultant who had been monitoring my medical condition. Unfortunately it had flared up again causing me severe discomfort for two weeks. My request was refused in spite of the fact that the Consultant had not discharged me to the care of my GP. I was told that I would have to see my GP and ask him to make an appointment for me to see the consultant. I immediately telephoned the Surgery, explained the difficulties I had experienced with the Hospital to the very helpful receptionist who told me to come in immediately to see a doctor. This I did and was seen as soon as I arrived by Dr Lynch. After examining me he prescribed drugs that immediately eased my discomfort. He said the he would make an appointment for me to see the specialist. In anticipation of that appointment Dr Lynch arranged for me to have a blood test so that it would be available for the consultant to see during my appointment. This is the second time in as many years that Dr Lynch has had to come to my rescue from hospital treatment. The first occasion involved misdiagnosis by an eye specialist that caused my eyes and face to swell. Again Dr Lynch prescribed a course of treatment that releived my discomfort. I would once again like to thank Dr Lynch and his team for their excellent care and help.

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Written by a patient

Its taken madeira medical over 4 days to find my prescription and still not found. The receptionist was very rude and unhelpful.

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Written by a member of staff

Great practice

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Written by a patient

We have been with the practice for over 10 years now (myself, partner and 2 children). I can not speak highly enough of the practice. The receptionists are fantastic always polite, professional and extremely helpful. Nina especially. The GP's themselves have always been kind, patient, attentive and thorough. I must say Dr Lynch is exceptional. In an NHS system that is often pushed to its limits from all angles Dr Lynch encompasses exactly what a family GP should be. If all Doctors were like him we would have a gold standard NHS. Dr Kumuran is also wonderful. You are in safe hands in this practice. The staff perform above and beyond every time. Thank you.

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